Return Policy
At LuxuryShoesBrand.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days from the date of delivery.
Eligibility for Returns
To qualify for a return, your item must be:
- Unworn, in its original condition
- In the original packaging with all tags attached
- Accompanied by the original proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Made-to-order or customized products
- Items marked as final sale
How to Initiate a Return
- Visit our Returns Center at LuxuryShoesBrand.com to start the process.
- Follow the instructions to generate a return label.
- Pack your item securely and attach the return label.
- Drop off the package at your nearest authorized shipping provider.
Refund Process
- Once your return is received and inspected, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable, unless the return is due to a defect or error on our part.
Exchanges
We currently do not offer direct exchanges. If you need a different size or style, please return the original item and place a new order.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
For any questions regarding our return policy, please visit our Help Center.
Please note that this policy applies only to purchases made directly through LuxuryShoesBrand.com. For items bought from third-party retailers, please refer to their respective return policies.
Thank you for shopping with us!